UK Access Management Federation login problem

We're having some problems this afternoon with access to UK Access Management Federation resources (including Dawsonera and VLEbooksebooks, RefWorks and XpertHR). Please bear with us while we get this fixed.

Film Index International, House of Commons Parliamentary Papers , John Johnson Collection downtime Saturday 2nd/Sunday 3rd April

From 10pm on Saturday April 2, 2016, ProQuest will be performing maintenance that will affect user authentication. The window is scheduled to begin at 10:00 PM BST and will last for eight (8) hours. These databases will be affected:

• Film Index International
• House of Commons Parliamentary Papers (HCPP)
• The John Johnson Collection

Users attempting to access these products during the downtime will be re-directed to a web page explaining the scheduled maintenance.

Web of Science maintenance Sunday, April 10

WoS Maintenance – Sunday, April 10 - Web of Science, InCites, ResearcherID and EndNote Online.

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Please be advised that Thomson Reuters will be performing systems maintenance on Sunday, April 10. The maintenance window is 13:00 to 16:00 BST. There may be intermittent outages to Web of Science™, InCites™, ResearcherID, or EndNote® Online throughout this time and it is expected that there will be two instances of downtime, each 15 minutes in length.

Thomson Reuters apologise to users for any disruption and inconvenience that may be due as a result of the required maintenance work.

Springer journals

The University subscribes to a few journals from the Springer who have recently reconfigured their web settings and this is causing a few browser problems. If you click into a journal from the library catalogue and you may get a message like the above if it is a Springer title. This is an example from Chrome but it will look pretty similar on Safari and Firefox.

To get into the journal, click on the Advanced button and select the option to Proceed (or 'Add Exception').

In the meantime, we will try to work with Springer to find a fix so this problem disappears.

UK Access Management Federation problem fixed

The recent with logging in to resources via the UK Access Management Federation seems to be fixed. Do let us know if there are any further problems. So access to ebooks platforms like DawsonEra and VLeBooks should be restored.

UK Access Management Federation login problem

We're having some problems this afternoon with access to UK Access Management Federation resources (including Dawsonera and VLEbooks ebooks, RefWorks and XpertHR). Please bear with us while we get this fixed.

Proquest and Refworks downtime Saturday 12th March 2016

On Saturday March 12, 2016,  ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability. All ProQuest services will be unavailable between 3am and 11am, including:

• ProQuest databases platform 
• RefWorks & Write-N-Cite
• Applied Social Sciences Index and Abstracts
• British Nursing Index
• British Periodicals
• Film Index International
• House of Commons Parliamentary Papers
• International Bibliography of the Social Sciences
• International Index to Performing Arts
• The John Johnson collection
• Linguistics and Language Behavior Abstracts
• Literature Online
• Periodicals Archive Online
• Physical Education Index
• ProQuest Dissertations and Theses
• The Vogue Archive

"I can log onto BREO but I can't log on to DISCOVER or the Library Catalogue"

We've had a lot of these problems reported over the last few weeks. You won't be able to login if you have very overdue books, but in many cases that isn't the problem and we think it’s something to do with your browser’s autofill function, scrambling the username and password before it gets to our server. 

We’re suggesting that people try these things:

Turn off the auto fill option in the browser and try again:

Settings, show advanced settings, password and forms, uncheck auto-fill. (Chrome)

If this doesn't work please try a different browser to see if that helps. Chrome does seem to be a particular problem.

Otherwise you may need to clear the browser cache:

http://www.wikihow.com/Clear-Your-Browser's-Cache

You could also try to use Discover via this alternative link

We hope that helps – let us know if you are still problems.

UK Access Management Federation problem fixed

Yesterday's problem with logging in to resources via the UK Access Management Federation seems to be fixed. Do let us know if there are any further problems.

UK Access Management Federation login problem

We're having some problems this morning with access to UK Access Management Federation resources (including Dawsonera and VLEbooks ebooks, RefWorks and XpertHR). Please bear with us while we get this fixed.