Thursday, 20 March 2025

Network upgrade 21-23 March affecting all campuses and library systems - now 28-30 March

We put out this advanced notice of downtime on 21-23 March - this has now been put back to 28-30 March

When will this be?  

  • Downtime: Friday 28 March 2025 from 18:00 – 23:00 
  • Downtime: Saturday 29 March 2025 from 08:00 - 23:00
  • At risk day : Sunday 30 March 2025 - all day until 17:00   

What will be affected? 

All University ICT services and Internet access will be unavailable during the downtime period for staff and students on-site at all campuses.

  • No Internet access on campus 
  • No Office 365 / Emails / Teams service from onsite computers
  • No Access to applications hosted on site - this means that
    • the library catalogue, self-issue and return machines will be unavailable
    • login to DISCOVER and other digital library resources including ebooks, ejournals and databases will also be affected

Applications hosted off-site (e.g. EmailBREO) will be accessible off site only.

BMJ journals problem resolved

The problem with access to journals on the BMJ platform has now been resolved. Please let us know if you have any ongoing problems.



Monday, 17 March 2025

BMJ journals problem

The BMJ journal site is currently unavailable. This is affecting all journals on the site, ie all journals with bmj.com in the URL, not just the British Medical Journal itself. This is affecting all users and we are waiting for the publisher to fix the problem.



Westlaw - access restored

Westlaw is back to normal - please email us at library.technical@beds.ac.uk if you have any further problems!








Westlaw down for all users

 Westlaw is currently down for all users, including us. Hopefully it will be fixed very soon!




Thursday, 6 March 2025

Network upgrade 21st-23rd March affecting all campuses and library systems

What is ICT doing?  

We are upgrading the core networking equipment at the Luton campus.

Why are we doing this?  

As part of the ICT infrastructure investment programme, it is necessary to have service downtime to allow for essential upgrade work to take place. 

When will this be?  

Downtime: Friday, 21 March 2025, from 17:00 – 23:00

Downtime: Saturday 22 March 2025, from 8:00 - 23:00

At risk day : Sunday 23 March 2025 - all day until 17:00

What will be affected? 

All University ICT services and Internet access will be unavailable during the downtime period for staff and students on-site at all campuses.

  • No Internet access on campus 
  • No Office 365 / Emails / Teams service from onsite computers
  • No Access to applications hosted on site - this means that
    • the library catalogue, self-issue and return machines will be unavailable
    • login to DISCOVER and other digital library resources including ebooks, ejournals and databases will also be affected

Applications hosted off-site (e.g. Email, BREO) will be accessible off site only.

Monday, 3 March 2025

Most popular searches in February

These were the most popular searches in DISCOVER last month:



 

Thursday, 13 February 2025

Digitised chapters/articles on reading lists - possible interruption 13th February

We've been warned of an update to the system behind our reading lists, which may affect the availability of digitised chapters/articles on reading lists. This is due to happen at 17:30, today, 13th February, for up to 30 minutes. If you have issues accessing content outside that time, please let us know.




Friday, 7 February 2025

MyBedsLife update

There is a new version of MyBedsLife available - see https://www.beds.ac.uk/my-beds-life/student-app/ for all the details.





Thursday, 6 February 2025

RefWorks login working again!

We're really pleased to say that the problems affecting login to RefWorks have now been resolved, and it should all be OK again. Please let us know if you continue to have problems.





Monday, 3 February 2025

Most popular searches in DISCOVER, January 2025

These were the top searches in DISCOVER last month:






Tuesday, 28 January 2025

IEEE Xplore available again

We pleased to say that access to IEEE Xplore is now restored.  












Please let us know if you have any further issues.

Monday, 27 January 2025

Problem with logins to IEEE Xplore

There is currently an issue with logins to IEEE Explore.

We are investigating and hope to have it restored soon. If you are on campus, please try this alternative link.




Tuesday, 21 January 2025

RefWorks login failing 21st January

We are having problems logging in to RefWorks today. We have reported this to RefWorks and hope to have it fixed soon. 



Tuesday, 7 January 2025

Top searches in DISCOVER

These were the top searches in DISCOVER in December: