Web of Science upgrade Sunday July 26 - no downtime expected

Please be advised that there will be a release of Web ofScience 5.18 on Sunday, July 26th.

Thomson Reuters advise "This release, which will be live on July 26th, primarily focused on integrating ORCID data into our platform.  We have always supported ORCID’s when they have been attached to a RID, and now we are able to display them individually.  

We do not expect to have any outages or downtime during the release, so everything should be business as usual."

Further information and other release information can be found at:

http://wokinfo.com/news/new/

Web of Science 5.18 Release notes document directly at:

http://wokinfo.com/media/pdf/wos_release_518.pdf

Dawsonera ebooks - problem downloading ebooks in Chrome

This issue will only affect you if you use the download option in Dawsonera, rather than reading online, and use the Chrome browser.

Chrome has made a change to the default application for opening PDFs. It now tries to open them using Chrome, instead of Adobe Reader by default.

There is a way around the problem. Go to the downloaded file (search for downloads on your task bar) and right-click the file, then 'open with Adobe Reader'.

Alternatively, you can go into the plugins for Chrome (to do that just paste 'chrome://plugins/' into the URL bar) and disable the "Chrome PDF viewer" which stops this from happening. Unfortunately there is a side effect to this: it causes the online reader to function incorrectly in Chrome. However, if the you do not use the online reader and download the majority of content then this would probably be a good option.

Dawsonera ebooks - back to normal

We're pleased to report that the Dawsonera ebook service is now back to normal. Please let us know if you have any further problems.

Dawsonera ebooks unavailable

Dawsonera are having a major problem this morning, and all their ebooks seem to be unavailable. Other universities are having the same problem. We have reported this and hope it will be fixed soon.

Security errors in latest verson of Firefox - problem fixed

The problem with security certificates when logging on to resources in the newest version of Firefox has now been fixed. If you do come across any error messages when using our resources, please let us know and we will investigate.

News resources survey

Maverick Publishing Specialists have been commissioned on behalf of ProQuest to conduct some research into user behaviours when using News and Newspaper resources. They would be very grateful if you could take a few minutes to complete the survey. The questions should take no more than 5-10 minutes to complete and all submitted responses will be entered into a prize draw to win an Apple Watch. To open the survey please click on the link below:

https://www.snapsurveys.com/wh/s.asp?k=143651787957

Reading lists back to normal

The Reading list system now looks to be back to normal. Please do let us know if starts looking strange again.