Wednesday 17 October 2012

Redirect error when trying to access Web of Knowledge records through DISCOVER off campus

We've had reports of a problem when trying to get to Web of Knowledge records found through DISCOVER when off campus - you first get a message that Web of Knowledge doesn't recognise your computer's IP address, and are then asked for an Institutional login. Having selected "UK Access Management Federation" and then "University of Bedfordshire", you then get an error message like this:









or this:









We're reported this problem to the providers of both DISCOVER and Web of Knowledge, and will let you know when we have a solution.   

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