Dawsonera ebooks - "Book has been withdrawn or is not available for your institution"

We've had reports of this error message appearing for books which should be available to us. It seems that this only happens if you are searching within Dawsonera itself - if you have found the book via the library catalogue, you get through to the ebook normally. We have reported this problem to our supplier, and hope that it will be fixed soon. In the meantime, if you are having trouble accessing an ebook, try going through the library catalogue to find it. If that still doesn't work, let us know.