Seven day loan option for Dawsonera ebooks

You can now choose to download a Dawsonera ebook for up to 7 days, instead of 3 as previously.

SAGE Journals Mobile Vouchering

SAGE Journals are pleased to announce that in addition to mobile optimized journal sites, SAGE now offers mobile vouchering. Mobile vouchers allow users at UoB to tie their mobile device to UoB online subscriptions - allowing off campus access while on the go.
Each user’s mobile device must be vouched for individually and you can obtain a voucher following these simple step-by-step instructions:
1.   Connect to the UoB wireless network and open the mobile journal site that they would like to obtain a voucher for (for example http://m.ajs.sagepub.com)
2.   Select “Authorize This Device”
3.   Complete the "Authenticate Mobile Device for SAGE Journals" form and click submit
4.   Copy the voucher code provided on the next screen and click on URL provided
5.   Enter the voucher code and select "Get access"
Once you’ve obtained a voucher from one journal site, you can use that voucher to access all journals based on the library’s e-access subscriptions.  Vouchers will be valid for approximately 6 months as long as the subscriptions are active.
Learn more about this new offering with our Mobile Voucher Frequently Asked Questions (FAQ). For additional support, please contact onlinesupport@sagepub.co.uk. 

Linking from DISCOVER to Web of Knowledge - problem fixed

For some time we have been having problems linking from DISCOVER records to Web of Knowledge records. I am delighted to report that this problem is now fixed, and you can go seamlessly from DISCOVER to Web of Knowledge by clicking the "View this record from ISI Web of Science" link:

DISCOVER/EBSCOhost personalisation maintenance, Tuesday 18th December 12-3pm

We've had warning from EBSCO that they will be upgrading the personalisation features in EBSCOhost (including DISCOVER), from 12 noon on Tuesday 18th December for approximately 3 hours.

EBSCOhost databases (including DISCOVER) will continue to be available, however some functionality will be affected:

• Personal User Authentication
• Checkout and Download of eBooks
• Alerts
• Access to My EBSCOhost folder items or the ability to save items to personalized folders from session
• RSS will be unavailable

 

Access to resources via UK Access Management Federation - fixed

We believe that the fault with access to UK Access Management Federation resources is now fixed. However, if you do continue to get any error messages, please let us know.

Access to resources via UK Access Management Federation

We're having intermittent problems accessing digital library resources via UK Access Management Federation links. Problems have so far been observed with FAME, XpertHR, TRILT and some Dawsonera titles. You may get an error message something like this:

Bad Gateway!
   
      The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /idp/profile/Shibboleth/SSO.

Reason: Error reading from remote server

We are working to solve the problem as quickly as possible.

Access to FAME off-campus

We are having issues with access to the FAME database off-campus. The on-campus link is working correctly, so please use that if you are on site. The problem has been notified to our supplier.

JISC Historic Books - technical problem

There is currently a technical problem which affects searching JISC Historic Books.

The platform was running slow yesterday and this morning and the supplier has been investigating this. At times you may now get an error message when you try to search:

“Error: performing your search. Please contact the person responsible for maintaining the site”.

The supplier will be re-booting the whole platform, so it will be unavailable for periods this afternoon.



 

We're getting reports of a strange error message when trying to access Digital Resources:

Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /link.asp.

Reason: Error reading from remote server

This is appearing when trying to access various different resources, but not consistently. If you do get it, press the back button and try again, as the error is only happening intermittently. Pasting the URL into a different browser (e.g. Firefox, Internet Explorer or Chrome) often works.

This problem has been reported to our software supplier and hopefully it will be resolved soon.

Dawsonera downtime Saturday 8th December

We've had warning that Dawsonera ebooks will be unavailable from 10am to 6pm on Saturday 8th December, while the supplier performs an upgrade.

Science Direct upgrade 1st December

We've been notified that Science Direct will be upgraded on Saturday, 1st December, approx. 12.30-6.00pm, to extend Internet browser support to include Google Chrome for PC and now support Google Chrome, Safari and Firefox for Mac.

During this period some Science Direct services may be disrupted, although they are not expecting significant downtime.

Science Direct titles before 2004 - update

The problem with Science Direct coverage dates has now been fixed, and they should be showing correctly on DISCOVER and our A-Z journal list. There may still be some catalogue records with wrong dates for a while. As a general rule, our electronic access begins in 2004, unless the journal is listed as Open Access (which means it is freely available to anyone).

Science Direct journals before 2004

The Digital Library has just acquired a lot of new journals on the Science Direct platform. Our access to these journals starts from 2004 - however due to a technical problem, DISCOVER and our A-Z journal list think our access goes back earlier than this. This is causing some problems are users are directed to content they think they will be able to access, but then can't. We apologize for this inconvenience and are working to fix the problem as quickly as possible. 

Searching within EBSCO ebooks - Internet Explorer problem

We've been alerted to a technical problem when trying to search within the full text of ebooks in EBSCOhost. If using Internet Explorer, you may get this error message:

A System Problem has Occurred. 
We're sorry, your request could not be processed due an internal server error.
To continue with your session, please click here. 

There is no problem when using Firefox or Chrome, and the problem does not affect Dawsonera ebooks, which make up most of our collection. We have notified EBSCO of the problem. 
If this affects you, try switching to a different browser. 

Fraudulent email

A fraudulent email is in circulation to some University e-mail addresses, purporting to be from the Vice Chancellor. The email requests students to confirm their payment details by making a significant payment and the link takes you to a spoof BREO login page. This email is a scam, and does not come from the University. Do not make any payments as the University does not require you to confirm your payment details.

TRILT database problem fixed

The TRILT : Television and radio index for learning and teaching database is now working normally. Let us know if you are still having problems logging in.

TRILT database login problem

The TRILT : Television and radio index for learning and teaching database is currently unavailable. We are working to restore access as soon as possible.

Changes to Springer e-journals

The journal publisher Springer is changing their e-journal platform on 16 November. The new platform should be "faster, easier to use and optimized for most mobile devices". We have access to a small set of Springer journals, and our existing links should redirect automatically to the new site. The only disruption you should notice is if you have created a personal account at My SpringerLink, as these accounts will not be migrated.

DISCOVER/EBSCOhost sign in accounts and "records not available"

Many thanks to those of you who sent in their account details for investigation. EBSCO have provided an explanation:

The message saying that the records are not available will show for any content saved to a folder that has been removed from the databases it was originally in. If a publisher decides they are going to update the amount of content they provide to us and we are forced to remove this content from our databases this message will display in a users folder letting them know that these records are no longer available to be accessed. Unfortunately we are unable to provide this content at this time due to our agreements with the publishers and we are at the mercy of what they would like to provide us.

In other words, the article itself has been deleted from EBSCO's database, along with the record of it in your account. We suggest that you use RefWorks to save references instead. You can easily export references from DISCOVER or EBSCOhost to your RefWorks account by adding them to a folder and then clicked "Export". 

Take part in an e-resources survey for a chance to win an iPad

Would you like to win an iPad? Do you want to help your library? How about adding your voice to a global survey about technology? If you have 15 minutes, you have enough time to participate in a global study about undergraduate students, information literacy, and e-resources. 
Participants will be automatically entered to win a brand new iPad, and
anyone who takes part in the survey will be contributing to the research on libraries and technology today. Send your questions or comments to Credo Reference.

Note - this survey is being carried out by Credo Reference and Libraries
Thriving, not by University of Bedfordshire.

Researcher staff and student accounts and the library

If you are a University of Bedfordshire researcher, you will have been set up with 2 user accounts - a staff account and a student account. Please use your student account (username is a registration number) to access all digital library resources, not your staff account (username e.g. jbloggs). Your student account gives you full access to all of our digital library resources - your staff account does not. Just use your staff account for accessing your GroupWise email, and for printing in the library if you have been authorised to charge this to your faculty and have been given a separate staff ID card for this purpose.

DISCOVER/EBSCO "sign in" problems

We've had some complaints from students that they can't sign into their DISCOVER/EBSCO accounts or that they have forgotten their password and the "Forgot your password" links are not working correctly. However we don't have enough information about the problems or the error messages received for EBSCO to be able to fix it. So, if you do have a problem, please let us know with details of your account name and any error messages you get, and we will try to get the problem fixed.

Wiley journals at risk Saturday 27 October 10am-12 noon

We've been warned that our access to ejournals hosted by Wiley Online Library may be disrupted on Saturday 27 October between 10am and 12 noon, while the supplier upgrades their system. This will affect any ejournals with "wiley.com" in the URL.

Possible disruption to EBSCO "sign in" accounts, Friday 26 October

EBSCO have warned us of maintenance affecting login to personalised accounts on Friday 26th October for one hour between 12 noon and 1pm. All our EBSCO databases (including DISCOVER) could be affected. Access to the databases themselves is not affected - only the "sign in" functionality to your individual account and folders.

Web of Knowledge disrupted service Sunday 21 October from 3pm

Web of Knowledge will be at risk of disruption due to scheduled maintenance from 3pm on Sunday 21 October for 12 hours.

DISCOVER "Sign In" confusion

At the top right of the screen in DISCOVER you'll notice a "Sign in" link

This has been causing some confusion. It refers to an account you may or may not have created with EBSCO, who supply as with DISCOVER as well as a number of other databases. This account allows you to:

• Save preferences
• Organize your research with folders
• Share your folders with others
• View others' foldersSave and retrieve your search history
• Create email alerts and/or RSS feeds
• Gain access to your saved research remotely.

You can set up this account with any username and password you like - it is not linked in any way to your University username and password, and if you try logging in with your University username and password you will not find an account already set up for you. 

The Sign In link is also not a way of logging into DISCOVER from off campus. If you are off campus and you follow our link to DISCOVER, you will see a UoB login screen asking for your username and password before you are passed through to DISCOVER. If you see an error message at this stage it indicates a problem with your account, and you will need to contact us. 

Redirect error when trying to access Web of Knowledge records through DISCOVER off campus

We've had reports of a problem when trying to get to Web of Knowledge records found through DISCOVER when off campus - you first get a message that Web of Knowledge doesn't recognise your computer's IP address, and are then asked for an Institutional login. Having selected "UK Access Management Federation" and then "University of Bedfordshire", you then get an error message like this:

or this:

We're reported this problem to the providers of both DISCOVER and Web of Knowledge, and will let you know when we have a solution.   

XpertHR temporary login

We have a temporary username and password here for XpertHR, while the supplier works to restore access via your usual UoB usernames and passwords.

XpertHR login problems

We are having problems logging in to the XpertHR database. We have reported this to the supplier and will let you know when it is fixed.

CBT Nuggets iPad app available

CBT Nuggets now has an iPad app.

The app features a clean design, fast video playback, and mobile-to-web bookmarks. You can easily find and play Nuggets IT training videos.

The app is free, but requires our username and password (find it here). You can find it in the App Store.

CBT Nuggets - working again, problem fixed.

We're pleased to report CBT Nuggets is up and running again.

CBT Nuggets unavailable

We are having a temporary problem with access to CBT Nuggets.  Bear with us and we will try to restore access as soon as possible.

Reserving books on loan from DISCOVER

We have an improved feature in DISCOVER, if you have discovered a book which is out on loan you can now reserve it without having to do a separate search in the Library Catalogue. 

 Click the "Retrieve Catalogue Item" link to go straight through to the library record for that book, then click the Reserve button.

Zetoc celebrates 12th birthday

Since its launch on 26 September 2000 Zetoc has expanded to give you access to over 28,000 journals, 45 million article citations and conference papers through the British Library’s electronic table of contents. Zetoc also includes Open Access journals from UK PubMed Central & BioMed Central.

Zetoc Alert automatically sends you emails listing the table of contents from particular journals and articles that match searches for authors names or keywords from article titles.

If you're new to Zetoc, or just want to make changes to your Zetoc Alerts, there are various guides and support information to help:

• Zetoc Quick Reference Guide
• Zetoc Alerts guide
• Zetoc Workbook 
• Zetoc RSS guide 
• Zetoc FAQ page

See Zetoc Support for more.

New look for Oxford Reference Online

Oxford Reference Online, the home of many reference publications, has had a rebrand:

"Oxford Reference now offers a wealth of easily discoverable, freely available content including over 300,000 new free Overview pages, providing a quick definition for every unique topic plus onward links to deeper content and related topics;  270 free Timelines containing links to over 9,000 free reference entries; a new, free, online-only Quotations title; and regularly published topical theme articles.

Oxford Reference is the perfect reference point for research at any level, and is designed to help readers save time, whatever they’re looking for -  from concise definitions of a term through to in-depth articles, on topics from Art to Zoology or Aristotle to Zeus.  The quick search and advanced search functionality of the site enables results to be easily sorted by relevance, title, author name, current online version date, or length, while also enabling you to filter by reference type, subject, content set or illustrations. Many new links to related content lead on to further research. Each user can also personalise Oxford Reference by saving their favourite books, entries, and searches, so they can easily retrace their steps to learn more."

CBT Nuggets - iPhone and Android apps now available

CBT Nuggets, the IT video training service, have released new iPhone and Android apps - if you want to watch Nuggets training videos on the move there's more information and links on the CBT Nuggets blog. You will need the UoB's username and password, which you can find on the library catalogue - be aware that we change this every month.

ProQuest databases unavailable Sunday 30th September 3am-3pm

We've been warned that our ProQuest databases will be unavailable from Sunday 30th September 3am for 12 hours.

These databases may be affected:

ASSIA  

Australian education index

British education index 

British nursing index

British periodicals online

ERIC 

International bibliography of the social sciences

International index to performing arts

Linguistics & language behavior abstracts  

Physical education index

ProQuest dissertations & theses : UK & Ireland
RefWorks

Using Web of Knowledge on your mobile

If you would like to use the Web of Knowledge/Web of Science database from your mobile, have a look at this guide.  You have to register for the service on campus, but then you can use it wherever you are.

DISCOVER - browsers supported

The Minimum Browser Requirements for DISCOVER (and for our other EBSCO databases) are:

Internet Explorer	7.0 or later
FireFox	8.0 or later
Safari	5.1 or later
Google Chrome	16 or later
Other	JavaScript, Cookies Enabled

If you are using an older version or a different browser, we cannot guarantee that DISCOVER will look and work correctly. 

What is DISCOVER?

DISCOVER is your new single search solution that allows you to search most of our electronic resources and the library catalogue simultaneously and provides you with current availability information on library catalogue items.

DISCOVER is based on the EBSCOhost interface so will look familiar and can be searched in the same way as the EBSCO databases. 

Once you have a list of results you can use the Integrated Search options on the right hand side of the screen to add results from other databases.

Results from any electronic resource can be saved to your personal My EBSCOhost folder, and your saved Preferences are available using DISCOVER.

For help with with using DISCOVER please contact your Academic Liaison Librarian.

Anatomy.tv - "anatomy.tv concurrent users limit warning"

We're currently seeing high levels of use of Anatomy.tv, and some users may be getting the "anatomy.tv concurrent users limit warning". This means that the number of University of Bedfordshire users at any one time is set by the database provider and when this has been exceeded you will see this error message. Please ensure you always log out of any session using the log out button as opposed to closing your browser - this will ensure that the next person is able to access Anatomy.tv correctly.

Dawsonera ebooks - login working correctly

The login for Dawsonera ebooks is now working correctly again. Please let us know if you have any further problems.

Dawsonera ebooks - problem and workaround

We are currently experiencing a problem logging in to Dawsonera ebooks via the usual links.  There is however still another way to get to the ebooks - go directly to www.dawsonera.com, choose "Enter your institutional username and password"

Then select University of Bedfordshire from the list.  You will get our login box and can then log in and search for ebooks as usual.

We expect that the usual links will be working again later today.

Getting to the full text of an article from British Nursing Index

Databases like British Nursing Index are indexes of citations, rather than collections of full text articles - so we do not necessarily have full text for each result. However, from the result list in British Nursing Index you can click the "LinkSource" button to find out whether or not we have full text access to that article.

In many cases we do - if so follow the link under "Resources Located for this Citation" and you will get through to the article.

Viewing Dawsonera ebooks on an iPad

We've had reports of some people having problems viewing Dawsonera ebooks on iPads. There is a free PDF reader built into the iPad which opens normal PDFs but not secure ones like those from Dawsonera.  If you want to read Dawsonera ebooks on your iPad, download the Adobe Reader for iPad.

Science Direct journals unavailable Saturday 25th - Sunday 26th August

We've been advised that our Science Direct journals (any journal with www.sciencedirect.com in the URL) will be unavailable from 1.30pm on Saturday 25th August to 8.30am Sunday 26th, while the supplier Elsevier Publishing improves site functionality.

Exam papers working again

Exam papers are now opening correctly again, even when searching from the Digital Library tab. 

Please let us know if you have any further problems opening exam papers or other files from the catalogue,

ProQuest databases downtime Sunday 3 am - 3 pm

We've been warned that our ProQuest databases (including RefWorks) will be unavailable Sunday, August 19, 2012 from 03:00 for twelve (12) hours while the supplier performs an upgrade.

Databases affected are:

ASSIA  

Australian education index

British education index 

British nursing index

British periodicals online

ERIC 

International bibliography of the social sciences

International index to performing arts

Linguistics & language behavior abstracts  

Physical education index

ProQuest dissertations & theses : UK & Ireland
RefWorks

Exam papers update

We are still working on the problem with opening exam papers.  We now think that the problem only occurs if you have gone to the Digital Library page and done a search in the Exam Papers box.  If you have typed the exam title directly into the Quick Search box, you can open it correctly.

So, until we find a complete fix, you can use the digital library page to find exam papers, but then copy the title, go to Quick Search and paste in the title and search - you should then find that you when you have entered your username and password the exam paper opens correctly.

If this doesn't work for you, please let us know. 

Exam papers and other pdfs not opening correctly

We are still having a problem with exam papers and other pdf material not opening correctly from the library catalogue, giving the error message  
Sorry, the information you submitted was invalid. Please try again

If this happens to you please email libacq@beds.ac.uk with full details of what you were trying to access and we will try our best to get a copy for you.

We have reported this issue to our supplier and they are trying to fix it for us.

Exam papers still unavailable

Unfortunately we are still having problems providing access to exam papers, and to some other types of material in the library catalogue.  The problem has been reported to our supplier and we hope to have it resolved before too long.

Exam papers currently unavailable

We are having a problem accessing online exam papers through the library catalogue, we are working on it but if you get the message "Sorry, the information you submitted was invalid. Please try again", please try again later today.

UK Access Management Federation temporary login screen and security issues

We are still having some technical issues with UK Access Management Federation resources, including Dawsonera ebooks and RefWorks.  We have a temporary login screen which looks different to the normal one but still works. You may however get a message "There is a problem with this website's security certificate", if so you can safely click "Continue to this website (not recommended)" and you will get through to the login screen.

Library Services at risk of interruption Sunday 29th July 2012

All Library Services will be at risk of interruption during Sunday 29th July 2012 while university hardware upgrades are taking place.

UK Access Management Federation resources

We are still having some issues with UK Access Management Federation resources, including Dawsonera ebooks and RefWorks.  We have a temporary login screen which looks different to the normal one but still works. You may however get a message "There is a problem with this website's security certificate", if so click "Continue to this website (not recommended)" and you will get through to the login screen.

Access via EBSCO to some journals at risk 21 July

EBSCO will be performing scheduled maintenance from 21 July 2012 1am to 1pm on their e-journal full-text access servers.

Direct access to articles from EBSCO’s linking services will be unavailable for the following list of publishers:

• National League for Nursing
• American Society of Health-System Pharmacists (ASHP)
• Intellect Ltd
• Massachusetts Institute of Technology Press (MIT Press)
• College of Business and Public Affairs
• e-Med
• IUPAC
• NRC Research Press

This will affect links from our journal A-Z list, EJS and within EBSCOhost. Only journals from these publishers will be affected. 

More library catalogue downtime 4pm-10pm Mon 23 July

The Library Catalogue will be unavailable between 4 pm and 10 pm on Monday 23rd July 2012 to allow an upgrade to be completed.  There will be no access to library resources via the catalogue or to self service book issue and return during this period.

Access to a substantial proportion of our databases, e-journals and e-books will be available here.

Intermittent problems with UK Access Management Federation resources still ongoing (19th July)

We are still experiencing intermittent problems with accessing UK Access Management Federation resources, including Dawsonera ebooks and RefWorks.  The problem has been reported and we hope will be resolved soon.  If you are unable to log in, please try again later.

Intermittent problems with UK Access Management Federation resources still ongoing

We are still experiencing intermittent problems with accessing UK Access Management Federation resources, including Dawsonera ebooks and RefWorks.  The problem has been reported and we hope will be resolved later today.  If you are unable to log in, please try again later.

Intermittent access to UK Access Management Federation Resources including Dawsonera ebooks

We are currently experiencing intermittent problems with accessing UK Access Management Federation Resources, including Dawsonera ebooks.  The problem has been reported and we hope will be resolved soon.  If you are unable to log in, please try again later.

Goodbye WebBridge, hello LinkSource

You may be familiar with the WebBridge button, which helps you get from a citation or abstract to the full text of an article, if the library has it.  We are in the process of changing from WebBridge to a new service, LinkSource, which does the same thing (but we hope it will do it better).  Look out for the LinkSource icons:

and let us know if you have any problems.

Library catalogue downtime extended to 12 noon

Work is taking longer than expected - alternative access to many resources here. In the meantime, there is no access to the library catalogue.

EBSCO Resources via Mobile Devices

EBSCO have now released an Android App along with their existing iPhone App.

 

To register for the service you need to access an EBSCO service via a normal login route, either on or off campus.

 

At the bottom of the database / search screen is a link to the Android  / IPhone registration page.

 

Enter your email address

 

You will then receive an email which you must open on your mobile device.

 

The first step is to download and install the appropriate App from one of the two links given.

 

Then activate access via the link in the email and the App will open and show your preferred search interface.

 

If you want to switch to a different search interface eg from EBSCO Research Databases to Discover, then you will need to access that service from a normal browser on your PC or mobile device and reregister the link at the bottom of the page of that service. You do need to do this each time unless you are reusing the existing email authentication link within 24 hours.

 

Any queries please ask!

Warning - more library catalogue downtime on Thursday 8am-10am

The library catalogue will be down again on Thursday 5th July 8am-10am while work is completed on the server.  There will be no access to resources via the catalogue, and you will not be able to issue, return or renew books. Most of our digital resources will be available via this link.

Dawsonera ebooks and all "UK Access Management Federation" links working again

Login to Dawsonera ebooks and all "UK Access Management Federation" links is now working again correctly, if you have problems let us know.

Dawsonera ebooks and all "UK Access Management Federation" links unavailable

Login to Dawsonera ebooks and all "UK Access Management Federation" links is currently unavailable due to server maintenance.

ProQuest databases unavailable Sunday 1 July

We've been advised that our ProQuest databases will be unavailable on Sunday 1 July  from 3am to 3pm, while the supplier performs a system upgrade. Databases affected are:

ASSIA  

Australian education index

British education index 

British nursing index

British periodicals online

ERIC 

International bibliography of the social sciences

International index to performing arts

Linguistics & language behavior abstracts  

Physical education index

ProQuest dissertations & theses : UK & Ireland.

Stylesight users - new app available

Stylesight, the fashion industry news service, now has a news app for Android and iPhone, see here for further details and links to Google Play and App Store.

Library catalogue be unavailable from 4pm Mon 25th June-10am Tues 26th June

The library catalogue will be unavailable from 4pm on Mon 25th June until 10am on Tues 26th June. Access to most databases, ejournals and ebooks will still be available from the links below:

• Academic search elite
• ACS legacy archives
• AMED : alternative medicine
• A-N : the artists information company
• Annual Reviews
• Art full text
• ASSIA
• Australian Education Index
• BFI InView
• British Education Index
• British Newspapers 1600-1900
• British Nursing Index
• British Periodicals
• Business source premier
• CINAHL plus with full text
• Communication & mass media complete
• Credo reference
• Dawsonera ebooks
• EBSCOhost ejournals
• EBSCOhost research databases
• Education research complete
• Emerald management extra
• Encyclopaedia Britannica
• ERIC
• FAME : Financial analysis made easy
• Film index international
• Gale virtual reference library
• Hospitality and tourism complete
• House of Commons Parliamentary papers (18th, 19th and 20th centuries)
• IBSS (International bibliography of the social sciences)
• IEEE/IET electronic library
• Ingenta Journals
• Institute of Physics electronic journals archive
• JISC Historic Books
• JISC Journal Archives
• JISC Media Hub
• John Johnson collection
• Lexis Library
• Library, Information Science & Technology Abstracts
• Linguistics & language behavior abstracts
• Literature online (LION)
• Medline
• MIT Press
• NewsBank
• Oxford reference online
• Periodicals archive online
• Physical education index
• ProQuest Dissertations & Theses: UK & Ireland
• PsycARTICLES
• PsycINFO
• Sage journals
• ScienceDirect (Elsevier journals)
• SocINDEX with full text
• SPORTDiscus
• Taylor & Francis journals
• Travel & Tourism Analyst/TTI country reports (Mintel)
• TRILT
• Westlaw UK
• XpertHR
• ZETOC : electronic table of contents
• ZETOC alert

 If you have any trouble accessing resources leave a comment or email us.

Normal access to IEEE/IET Electronic Library is restored

Access to IEEE/IET Electronic Library both on and off campus is now working normally again.

PsycARTICLES working normally

PsycARTICLES should now be working normally again, please let us know if you have any problems.

PsycARTICLES - problem with full text access

There is currently a problem accessing full text through PsycARTICLES. The problem is affecting all universities and the supplier is working on it.

MarketLine problem resolved

It appears that the problem with the MarketLine database is now resolved and it is working normally.  If you have any further problems please let us know.

Web of Knowledge downtime Sunday 6 May

Thomson Reuters will be performing maintenance to
Web of Knowledge, EndNote Web and ResearcherID this Sunday 6 May from 12 noon 12 midnight.

During this time, there may be disruption of service and product access,
including Web of Knowledge Personalisation. The supplier apologises for any
inconvenience this may cause.

ProQuest resources unavailable Sunday 6 May

We've been advised that our ProQuest databases will be unavailable on Sunday 6 May, from 3am to 3pm, while the supplier performs infrastructure maintenance. Databases affected are:

ASSIA  

Australian education index

British education index 

British nursing index

British periodicals online

ERIC 

International bibliography of the social sciences

International index to performing arts

Linguistics & language behavior abstracts  

Physical education index

ProQuest dissertations & theses : UK & Ireland.

RefWorks will also be unavailable. 

 

MarketLine data problem

We are once again having problems getting into MarketLine data - the publisher has been informed and we hope it will be resolved soon.

Web of Knowledge maintenance Sunday 29 April

Thomson Reuters will be performing maintenance to
Web of Knowledge, EndNote Web and ResearcherID this Sunday, April 29,
2012 beginning at 12.00 BST (11.00 GMT). This maintenance is expected to
last approximately 12 hours.

During this time, there may be disruption of service and product access,
including Web of Knowledge Personalisation. The supplier apologises for any
inconvenience this may cause.

Anatomy.tv working normally on and off campus

It's been a long time, but we now have Anatomy.tv working normally both on and off campus.  If you have any further problems, leave a comment or let us know by email.

Sage journals - search problem fixed

The problem searching Sage Premier seems to be fixed.  Please leave a comment or contact us at library.technical@beds.ac.uk if you are still having problems.

Sage journals search problem

We seem to be having a problem with Sage Premier this morning, with all searches returning zero results. However full text is still accessible if you know the journal and issue you want and use the browse feature. The problem has been reported to the publisher and we hope it will be fixed soon.

World Advertising Research Center users - new email alert service

The World Advertising Research Center database is offering a new Topic Updates email service which tells you whenever WARC has new content on subjects that interest you. You’ll receive a convenient weekly email summarising content which matches your topic selections.  

To activate your weekly emails visit the Your Topics section of WARC. 

MarketLine data unavailable

We are having a problem accessing data in the MarketLine database, which we have notified to the supplier.  We hope that this will be resolved soon.

IEEE/IET electronic library update

Access to IEEE/IET electronic library is working again both on and off campus via this link .  Direct links to the items within the collection have now been restored.  Please let us know if you have any further problems.

ProQuest databases unavailable Sunday 25th March

We've been advised that our ProQuest databases will be unavailable Sunday, March 25, 2012 at 03:00 for twelve (12) hours while the publisher upgrades their system. Databases affected are:

ASSIA  

Australian education index

British education index 

British nursing index

British periodicals online

ERIC 

International bibliography of the social sciences

International index to performing arts

Linguistics & language behavior abstracts  

Physical education index

ProQuest dissertations & theses : UK & Ireland.

IEEE/IET electronic library update

Access to IEEE / IET Digital library (and the 13,000 + journals, conference papers etc.) is now only available via the UK Access Management Federation.

You will need to find the University of Bedfordshire by using clicking on the "U" and scrolling down or by typing in Bedfordshire into the search box. You then need to sign in as usual with your username and password.

Hopefully after some work with IEEE we should be able to improve linking to the resources available via the IEEE / IET Digital library

Science Direct ejournals may be unavailable, Saturday 17th March

We've been advised there may be some disruption to ejournals on the Science Direct site (published by Elsevier) from 12.30 on Saturday 17th March to 1.30 am on Sunday 18th, as the publisher upgrades the site. This may affect any ejournals with a URL which includes www.sciencedirect.com.

ProQuest databases unavailable Sunday March 18 at 2am to 2pm

We've been advised that our ProQuest databases will be unavailable Sunday, March 18, 2012 at 2am to 2pm while the publisher upgrades their system. Databases affected are:

ASSIA  

Australian education index

British education index 

British nursing index

British periodicals online

ERIC 

International bibliography of the social sciences

International index to performing arts

Linguistics & language behavior abstracts  

Physical education index

ProQuest dissertations & theses : UK & Ireland

 

IEEE/IET electronic library - further update

IEEE/IET electronic library - please use this link for both on and off campus use.  We are temporarily unable to provide direct links to the 13,000 journals, conference papers and other materials in this collection, but they are all available through the search interface.

IEEE/IET electronic library - off campus access available again

IEEE/IET electronic library is available off campus again, please use this link OFF campus and this link ON campus.  We are working towards getting a single link for both on an off campus use again, please bear with us.

IEEE/IET electronic library access problems - no off-campus access

We are having a problem with IEEE/IET electronic library this morning, and off-campus access is currently unavailable.  If you are on campus you can use the link http://ieeexplore.ieee.org/.  The fault has been reported to our supplier.

Anatomy.tv problems update

We are still having problems with Anatomy.tv not loading images. However on-campus access is available at http://www.anatomy.tv.  No off-campus access is possible at present, but we have our suppliers looking into the issue.

Problem with Anatomy.tv images

We're currently experiencing a problem accessing images at Anatomy.tv.  This has been reported to the publisher and we will update you when it is fixed.

New digital resources for travel and tourism

We now have digital access to Travel & tourism analyst and TTI country reports, published by Mintel, both on and off campus.

Drop-in clinics at Bedford Polhill library in March

If you're in Bedford, why not come along to our sessions on Finding journal articles with Ebscohost Research Databases, Finding & Using Ebooks, and Getting Started with RefWorks. Full information here.

Taylor and Francis journals at risk Wednesday 22nd February

Taylor & Francis Online will be undergoing maintenance on Wednesday 22nd February 2012, starting at 6pm GMT and finishing by 10pm GMT. This will affect any journal with a url which includes "www.tandfonline.com".

Credo Reference unavailable for maintenance, Saturday 11th February 4am-8am

We've been advised that Credo Reference will be unavailable early on Saturday morning 11th February (4:00am to 8:00am GMT.) while the supplier performs routine maintenance.

SAGE Journals now in mobile-optimized format

It should be easier to read SAGE journal articles on your phone from now on, further details here.

ProQuest databases at risk Sunday 5th Feb from 3am - 3pm

Our ProQuest databases may be unavailable from 3 am to 3 pm on Sunday 5th February as the provider performs infrastructure maintenance.  Products that may be affected include:

• ASSIA
• Australian Education Index
• British Education Index 
• British Nursing Index
• British Periodicals Online
• ERIC
• IBSS: International Bibliography of the Social Sciences
• IIPA: Internationa Index to Performing Arts
• LLBA : Linguistics and Language Behaviour Abstracts
• Physical Education Index
• Proquest Dissertations and Theses