Science Direct and Scopus update - problem resolved

We believe that we have finally solved the problem with access to Science Direct and Scopus.

If you do come across any more error messages, please report them to us via SID.

Problems with Science Direct/Scopus login - update

We are still working on this issue. However, we do have a temporary workaround that does seem to work, using these alternative links to access Scopus and Science Direct:

http://0-www-scopus-com.brum.beds.ac.uk 

https://0-www-sciencedirect-com.brum.beds.ac.uk/

Scopus/ScienceDirect problems

 

We have had a number of users reporting issues with access to Scopus recently (and now ScienceDirect too) and we have been liaising with their support staff to try to resolve them. We have not yet got to the bottom of the problem but we have found of couple of options that sometimes help.

Often if you just click the X to shut down the error message, it will then give you access anyway.

If that does not help try this: go directly to https://www.scopus.com (or https://www.sciencedirect.com/ - the steps will be very similar)

If you are on campus you should get access automatically.

If you are off campus it will look like this:

Look for the icon that looks like a temple (this means Institution login). Ignore the Sign in button.

The click Check access.

This brings up a box where you can search for University of Bedfordshire:

It suggests you can put your email address in this box – don’t. Just put “Bedfordshire”.

Click Access through your organization and login with your usual UoB account, if it asks you to. If you have recently logged into another system, you may not need to.

Hopefully you will now be logged in and good to go!

 

Another thing that can sometimes work is using a different browser, eg Edge if you usually use Chrome, or using a Private/Incognito tab.

You could also consider using the alternative database Web of Science instead of Scopus.

Scopus/Science Direct problems off-campus

We are currently experiencing problems with login to Scopus and Science Direct when off-campus. We are working urgently to get this resolved but in the meantime please try this alternative Scopus link, or this link for Science Direct.

ScienceDirect and Scopus access problem and alternative access routes

There is currently a problem accessing ScienceDirect and Scopus via the UK Access Management Federation route. 

However these alternative access routes are still working:

ScienceDirect

Scopus

The problem has been reported to the publisher and we hope it will be fixed soon.

Science Direct journal articles problem

At the moment we having some issues with error message when trying to access journal articles from the Science Direct platform. We are working to get this fixed, but if it happens to you, please try either clearing your cookies and cache and starting a new session, or, going direct to https://www.sciencedirect.com/ and searching for the article there.
If you are off campus you will need to use the Sign in option, and then choose Other institution.

Science Direct update - access restored

Access to ScienceDirect is (nearly) back to normal this morning. Only accessing using the Via UK Access Management Federation link is still unavailable.

Science Direct problems

We're currently experiencing major problems accessing Science Direct. The "Via Access Management Federation" link is not working. The first 2 links give you access to the database, but it is not allowing access to the pdf of articles.

We have reported this to the supplier and hope to have it resolved soon.

Science Direct problems

We're currently having a problem with access to Science Direct, including all journals with www.sciencedirect.com in the URL.

We are trying to get this fixed as soon as possible. In the meantime, if you are on campus, try this link, and if you are off campus, try this one. If either of those gives you problems, please let us know.

Science Direct and Scopus downtime 20th December

Due to scheduled maintenance Scopus, ScienceDirect and Mendeley will experience a brief service outage on Sunday December 20 between 5:00 a.m. GMT and 5:00 p.m. GMT.
This brief outage is not expected to last more than 10 minutes

ScienceDirect offline for maintenance Saturday 1st August 11am-3.30pm

ScienceDirect and Scopus will be offline for scheduled maintenance for approximately 4.5 hours starting at 11am on Saturday 1st Augus. If you try to access them during this time you will get a downtime message. This will affect all ejournals with "www.sciencedirect.com" in the URL.

Science Direct and Scopus - access restored

We're pleased to report that access to Science Direct, Elsevier e-journals and Scopus is now back to normal. Please let us know if you continue to have any problems.

Science Direct and Scopus update

Access to Science Direct, Elsevier e-journals and Scopus is patchy this morning, and the problem is clearly not completely resolved. If you can't access the resource, please try again later. This problem is affecting all universities, not just UoB.

ScienceDirect and Scopus unavailable

ScienceDirect and Scopus are currently unavailable due to a technical problem at the publisher site. Ejournals with sciencedirect.com in the url are also affected. We'll let you know as soon as we have any further information.

Science Direct double login problem fixed

The problem with Science Direct journals asking for a double login has now been fixed. If you still experience strange behavior in Science Direct, let us know and we will investigate.

ScienceDirect double logins

We've noticed a problem today with logging in to ScienceDirect. It is asking for logins even if you are on campus, and if you are off campus, you may get asked more than once. We're trying  to get it set back the way it was, but in the meantime keep logging in when it asks.

ScienceDirect introduced interface improvements on Saturday, September 6

Read more about the changes to ScienceDirect at the official ScienceDirect blog.

ScienceDirect on your mobile or tablet

ScienceDirect have announced access improvements by mobiles and tablets: Designed for iOS and Android smartphones and tablets, and in collaboration with researchers and librarians, the new  mobile interface improves reading an article on a mobile device.

Reading a ScienceDirect article on your mobile device delivers a clutter-free experience that: Eliminates delays through uncompromised access to full-text articles Keeps you in the article with quick buttons to view the Outline and Figures Helps you stay organized with one-click to save article to Mendeley
Watch the mobile article video If you are reading this message on your mobile device just click here for a sneak preview Or Scan the following QR code with your mobile device to sample an open access mobile article:
If you are a ScienceDirect registered user, you can immediately start reading articles on your mobile device. All you need to do is make sure you're signed into ScienceDirect. It's that simple. We'd love to know what you think about the newly designed mobile article. Post your comments on Twitter @sciencedirect. We also invite you to read the story behind designing the ScienceDirect mobile article on the ScienceDirect blog. Sincerely, The ScienceDirect Team

New ScienceDirect and Scopus interface now live

User-tested by librarians and researchers, the new ScienceDirect and Scopus interfaces have been redesigned to allow for a more productive search and discovery experience.The primary goal of the interface redesigns was to streamline the number of steps a user needs to take to accomplish the most common tasks.
Specific enhancements include:

Implementing a new visual style resulting in a cleaner overall user interface Applying more action-driven functionality with some features only appearing when a user performs an action Enhancing the ability to export directly to reference management tools such as Mendeley

To learn more about the ScienceDirect and Scopus releases, please use the following resources:

• ScienceDirect blog and Twitter feed for timely updates
• ScienceDirect Info Site for general information
• Scopus blog and Twitter feed for timely updates
• Scopus Info Site for general information

Science Direct (Elsevier journals) display

The problem we were having with the display of Science Direct (Elsevier journals) seems to have been solved, and the site is displaying correctly. Please let us know if you have any further problems.