Proquest Ebook Central problem

We are currently having an issue accessing ebooks on the Proquest Ebook Central platform. We are urgently investigating this.

RefWorks login problems

We are having issues with login to RefWorks this morning, we have reported it and will update when we have a fix. 

Problems with access to Emerald resources off campus

We are currently having problems with login to Emerald (content on the platform https://www.emerald.com/) off campus. We are waiting for Emerald to resolve the issue.

Network upgrade 21st-23rd March affecting all campuses and library systems

What is ICT doing?  

 

We are upgrading the core networking equipment at the Luton campus.

 

Why are we doing this?  

 

As part of the ICT infrastructure investment programme, it is necessary to have service downtime to allow for essential upgrade work to take place. 

 

When will this be?  

 

Downtime: Friday, 21 March 2025, from 17:00 – 23:00

Downtime: Saturday 22 March 2025, from 8:00 - 23:00

At risk day : Sunday 23 March 2025 - all day until 17:00

 

What will be affected? 

 

All University ICT services and Internet access will be unavailable during the downtime period for staff and students on-site at all campuses.

• No Internet access on campus 
• No Office 365 / Emails / Teams service from onsite computers
• No Access to applications hosted on site - this means that
• the library catalogue, self-issue and return machines will be unavailable
• login to DISCOVER and other digital library resources including ebooks, ejournals and databases will also be affected

 

Applications hosted off-site (e.g. Email, BREO) will be accessible off site only.

RefWorks login working again!

We're really pleased to say that the problems affecting login to RefWorks have now been resolved, and it should all be OK again. Please let us know if you continue to have problems.

Library login at risk Tues 1st October

We are going to be upgrading the server that manages login to library services on Tuesday 1st October. We are not planning any downtime if all goes to plan, but there is a risk of disruption to logins from 9am.

Logins at risk include:

• book renewal and reservations
• access to digital library services including DISCOVER, ebooks, ejournals and databases
• reading list editing

XPertHR problem fixed

Good news, our access to XpertHR has been restored. This is now on a new platform, Brightmine, and looks a little bit different. 

If you have any problems please contact us.

Digital library logins at risk Monday 15th April

The authentication system for most of our Digital Library resources is going to be updated on Monday 15th April. We are not expecting any downtime unless there are problems with the installation.

XpertHR unavailable

We are currently having a problem authenticating to XpertHR

We are investigating and will get access restored as soon as we can.

Yesterday's access problems now fixed

Yesterday's problems with access to multiple systems including DISCOVER and the library catalogue are now fixed. Please let us know if you continue to have issues.

University system issues

We seem to be having some system issues right now which are affecting access to library resources among other systems. Please bear with us while we find out what is going on

. 

Problems logging in to DISCOVER and other resources - fixed

The login problems earlier have now been fixed, please let us know at library.technical@beds.ac.uk if you have any further issues.

Problems logging in to DISCOVER and other resources

We are having problems with login to some of our library resources including DISCOVER this morning. Please bear with us while we work to get this fixed. 

ACM Digital Library - problem with access via UK Access Management Federation

There is currently a problem accessing ACM Digital Library via the UK Access Management Federation route.

If you need to use ACM content please use this alternative link 

Login to library resources problem fixed

This morning's problem with logging into DISCOVER, ebooks and other library resources is now fixed. 

Please let us know if you continue to have any issues.

Problem with login to library resources - DISCOVER, ebooks, RefWorks, reading lists, etc

We are currently having a problem with access to all resources using UK Access Management Federation login - this includes DISCOVER, ebooks, RefWorks, reading lists and other resources.

We are seeking help to get this fixed urgently. There is alternative accesss to DISCOVER here, which will allow you to search but not to access any personalised folders. 

Problem with login to library resources - DISCOVER, ebooks, RefWorks, reading lists, etc

We are currently having a problem with access to all resources using UK Access Management Federation login - this includes DISCOVER, ebooks, RefWorks, reading lists and other resources. 

We are seeking help to get this fixed urgently. 

ScienceDirect and Scopus access problem and alternative access routes

There is currently a problem accessing ScienceDirect and Scopus via the UK Access Management Federation route. 

However these alternative access routes are still working:

ScienceDirect

Scopus

The problem has been reported to the publisher and we hope it will be fixed soon.

XpertHR login problem

We are currently having a problem accessing XpertHR. We are working to get this fixed as soon as possible.

UK Access Management Federation resources restored

It looks like access to our UK Access Management Federation resources (including ebooks, RefWorks and Reading lists) is back to normal. If you do continue to have problems, please let us know.