ICT system shutdown between 20th January 2024 to 21st January 2024

ICT are going to be upgrading some core systems over the weekend of 20th - 21st January. This means that most of our systems will be unavailable during that time, including:

• library catalogue, including book renewals
• access to digital library resources including DISCOVER, ebooks, ejournals and databases
• Library PCs
• SID

Some key systems will keep working:

• email
• BREO
• Office 365
• university websites

SID online downtime 16th June 2021

SID Online will be undergoing an upgrade on Wednesday 16^th June 2021 and will be unavailable to all users from 8.30am until 5pm.

SiD Online upgrade - 26/3/21

On 26 March we will be upgrading the software that sits behind SID online. SID online will be unavailable to all users from 8.30am until 5pm. If you have a query relating to library issues or login to your account, you can still contact us by email.

SID Online downtime 3rd-4th September

SID Online (Student Information Desk) will be having planned maintenance 3rd-4th September 2018. 

Please use libraryideas@beds.ac.uk or library.technical@beds.ac.uk for library queries or the SiD email for any SiD enquiries sid@beds.ac.uk.

Single Sign-On (SSO) and possible disruption to services

ICT are implementing Single Sign-On (SSO) for a number of University Services at the end of the month.

What is SSO?

Single sign-on (SSO) allows a user to sign on with university password to gain access to multiple applications and services without the necessity to logon to each system or service individually.

When will this be?

27th July and 30th July - 3rd August

Why are we doing this?

This is in response to feedback received from Students and to improve student experience.

Who will this affect?

Staff and Students

What will be affected?

Whilst SSO is being implemented and authentication is being switched to SSO, access to these following services may be intermittent.

·         Novell (Local PC Logon)

·         Blackboard/BREO

·         GSuite/GoogleMail

·         PebblePad

·         SiD Online

·         Library Systems – (Discover, Catalogue, e-Books, e-journals, book renewals, Repository, reading lists)

·         Webprint

·         MyPC (Book a PC)

·         Refworks (old and new)

·         Office365

·         Staff Website (In.beds)

SID Online (Student Information Desk) downtime tomorrow, 18th July

SID Online (Student Information Desk) will be having some downtime on 18th July 2018. We expect the system to be unavailable during the morning.

Please use library email address for any library enquiries you may have at this time libraryideas@beds.ac.uk or the SiD email for any SiD enquiries sid@beds.ac.uk.

SID Online Downtime - 5th-6th July 2018

SID Online (Student Information Desk) will be having a major upgrade on 5th-6th July 2018. We expect the system to be unavailable during those 2 days.

Please use library email address for any library enquiries you may have at this time libraryideas@beds.ac.uk or the SiD email for any SiD enquiries sid@beds.ac.uk.

SID online downtime 3rd-4th May 2018

The Student Information Desk (SiD) online system will be down for planned system maintenance 3rd-4th May.

During this time SID Online will be inaccessible.

SiD online downtime Wednesday 8th November

The Student Information Desk (SiD) online system will be upgraded tomorrow. There will be no access for staff or students until Thursday. The SiD desks at our campuses and telephone lines will be open as normal where advisers will be able to assist you.

SiD Online, the PAD enquiry centre, Tell Us downtime 22 January

A number of systems including SiD Online, the PAD enquiry centre, and Tell Us will be unavailable from 9am on Thursday 22 January, for a necessary hardware upgrade. All systems should be back in service by 5pm. 

SiD Online, the PAD enquiry centre, Tell Us downtime Friday 2 January – Sunday 4 January 2015

A number of systems including SiD Online, the PAD enquiry centre, and Tell Us will be unavailable from Friday 2 January – Sunday 4 January 2015, with Monday 5 January being considered minimally at risk.

SiD Online, the PAD enquiry centre, Tell Us downtime 11-15th December

A number of systems including SiD Online, the PAD enquiry centre, and Tell Us will be unavailable from 6pm on Thursday 11^th December until the morning of Monday 15^th December.

SiD Downtime Thursday 3rd July

Please note that SiD Online, the PAD enquiry centre and Tell Us will be unavailable from 9am on Thursday 3rd of July for an essential upgrade. This downtime will last up to 4 hours, with a minimal risk of disruption for the rest of the day. This will not affect other University services.