Library catalogue downtime and at risk period - Wednesday 15th December from 10.30pm through Thursday 16th December

We are upgrading our library software on Wednesday, beginning from 10.30pm (GMT) and there will be some unavoidable downtime. We are anticipating the system to be back up and running by 1.30 am, but if there are problems that period may be extended through the morning. 

While the system is down:

• the library catalogue will be unavailable, there will be no search, reservation or renewal options
• there will be no issuing or returning of books via self service or service desks
• some digital library resources will be unavailable (anything with a URL beginning 0-), as these use the library system to authenticate
• DISCOVER will continue to be accessible via the normal link but some links out to content may not work properly

Many digital library resources will remain accessible via an alternative login system, there is a list here.

Top DISCOVER searches in November

These were the most popular searches in DISCOVER last month:

NewsBank Special Reports December 2021

NewsBank’s Special Reports are news articles, images, maps and other useful content grouped for convenience under specific topics and themes. They enable users to quickly locate information while helping them gain better insight into current global issues and events.

Following is a listing of ones that may be of particular interest at this time. 

December Topics
Issues in the News - Universal Human Rights Month
Health - Worldwide Food Service Safety Month
Year in Review - 2021 
World Issues in Mental Health
World Environment

Additional featured Reports covering current issues and events
Space Exploration
Natural Disasters
World Economics
World Conflict and Unrest
World Politics and Government 

Each Special Report features current and retrospective coverage with new articles added daily. There are over 60 Reports to be sure the information you need is always available.

 

Special Reports are easily accessible from the left side bar on your online resource menu page, on search screens and the Other NewsBank Products link in full-text newspaper products.

 

This video shows you how to find Special Reports, what they are and how they can be used. 

BREO Microsoft Edge Issue - Error 404

We've been told by the BREO team that students and staff are unable to access content on BREO while using Microsoft Edge browser as the "404 - File or directory not found" error appears.

We are expecting this to be fixed in the next software update but in the meantime can only suggest that you use an alternative browser (e.g. Chrome or Firefox) to access BREO.

Top DISCOVER searches in October

 These were the top searches in DISCOVER last month:

DISCOVER and EBSCO database problems - resolved

 You should now be able to access DISCOVER and EBSCO databases as normal - the problem has been fixed.

DISCOVER and EBSCO database problems

 We are currently having problems accessing DISCOVER and EBSCO databases. 

We have reported this to our supplier and hope that it will be fixed soon.

Email password problems

We are seeing a lot of students get confused when trying to access their student email.

if you click the Reset it now link you get this

In fact you can reset your email password, but not through Microsoft. You must go to https://password.beds.ac.uk, which will change your passwords for email, BREO, MyBedsLife and library services in one go.

 

NewsBank Special Reports November 2021

 NEWSBANK SPECIAL REPORTS

November 2021

 

NewsBank’s Special Reports are news articles, images, maps and other useful content grouped for convenience under specific topics and themes. They enable users to quickly locate information while helping them gain better insight into current global issues and events.

Following is a listing of ones that may be of particular interest at this time. 

November Topics
Native American Indian Month
Military Family Appreciation Month
World Health - National Diabetes Month
Year in Review - 2021 (available 11/15)
Issues in the News 
Mental Health 

Additional featured Reports covering current issues and events
World Conflict and Unrest
World Environment
Natural Disasters
Education Around the World
World Economics
World Politics and Government 

Each Special Report features current and retrospective coverage with new articles added daily.  There are over 60 Reports to be sure the information you need is always available.

 

Special Reports are easily accessible from the left side bar on your online resource menu page, on search screens and the Other NewsBank Products link in full-text newspaper products.

 

This video shows you how to find Special Reports, what they are and how they can be used. 

                 

Emerald up and running again

Emerald have got their site working again but they are warning that loading content may be slow after this morning's problems

Problem with Emerald ebooks and ejournals

 There is currently a problem with access to resources on the Emerald platform. 

Emerald are aware and are working to restore access as soon as possible.

Library catalogue downtime and at-risk period Wednesday 13th October 12.00 am (midnight) to 12.00 pm (noon)

We are upgrading our library software tomorrow and there will be some unavoidable downtime. We are anticipating the system to be back up and running by 1.30 am, but if there are problems that period may be extended through the morning. 

While the system is down:

• the library catalogue will be unavailable, there will be no search, reservation or renewal options
• there will be no issuing or returning of books via self service or service desks
• some digital library resources will be unavailable (anything with a URL beginning 0-), as these use the library system to authenticate
• DISCOVER will continue to be accessible via the normal link but some links out to content may not work properly

Many digital library resources will remain accessible via an alternative login system, there is a list here.

Top DISCOVER searches last month

These were the popular searches in DISCOVER in September:

NewsBank special reports October 2021

NewsBank’s Special Reports are news articles, images, maps and other useful content grouped for convenience under specific topics and themes. They enable users to quickly locate information while helping them gain better insight into current global issues and events.

Following is a listing of ones that may be of particular interest at this time. 

October Topics
Space Exploration - World Space Week (10/4 - 10/10)
National Hispanic Heritage Month (9/15-10/15)
Black History Month - UK
Issues in the News - Global Diversity Awareness Month
Mental Health - Emotional Wellness Month
World Health

Additional featured Reports covering current issues and events
World Conflict and Unrest
World Environment
Natural Disasters
Education Around the World
World Economics
World Politics and Government 

Each Special Report features current and retrospective coverage with new articles added daily. They constitute a unique value to your users and are included with your NewsBank subscription. There are over 60 Reports to be sure the information you need is always available.

 

Special Reports are easily accessible from the left side bar on your online resource menu page, on search screens and the Other NewsBank Products link in full-text newspaper products.

 

This video shows you how to find Special Reports, what they are and how they can be used. 

https://www.newsbank.com/videos/learning-center/how-find-use-special-reports

                

DISCOVER problems fixed

We believe that the problems accessing DISCOVER are now resolved. If you continue to experience error messages, please try in another browser, or try clearing your cookies and cache. If problems persist after that, let us know.

DISCOVER errors

We are having problems with DISCOVER this morning, either failing to log in or if it does let you log in, timing out during a search. We have reported this to our provider and hope it will be fixed soon.

Login to library resources problem fixed

This morning's problem with logging into DISCOVER, ebooks and other library resources is now fixed. 

Please let us know if you continue to have any issues.

Problem with login to library resources - DISCOVER, ebooks, RefWorks, reading lists, etc

We are currently having a problem with access to all resources using UK Access Management Federation login - this includes DISCOVER, ebooks, RefWorks, reading lists and other resources.

We are seeking help to get this fixed urgently. There is alternative accesss to DISCOVER here, which will allow you to search but not to access any personalised folders. 

DISCOVER top search terms in August

 These were the most popular search terms in DISCOVER last month:

We wonder why so many searches for giraffe?

NewsBank Special Reports September 2021

NewsBank’s Special Reports are news articles, images, maps and other useful content grouped for convenience under specific topics and themes. They enable users to quickly locate information while helping them gain better insight into current global issues and events.

Following is a listing of ones that may be of particular interest at this time. 

September Topics
20th Anniversary of 9/11
National Hispanic Heritage Month (9/15-10/15)
Constitution Day (9/17)
Mental Health - World Alzheimer's Day (9/21)
Education Around the World
World Health

Additional featured Reports covering current issues and events
World Conflict and Unrest
World Environment
Natural Disasters
World Economics
Issues in the News
World Politics and Government 

Each Special Report features current and retrospective coverage with new articles added daily.  There are over 60 Reports to be sure the information you need is always available.

 

Special Reports are easily accessible from the left side bar on your online resource menu page, on search screens and the Other NewsBank Products link in full-text newspaper products.

 

This video shows you how to find Special Reports, what they are and how they can be used. 

Login problems fixed

The problem logging into resources earlier this morning now seem to be fixed. If you get any more issues, please let us know at library.technical@beds.ac.uk

Problem with login to library resources - DISCOVER, ebooks, RefWorks, reading lists, etc

We are currently having a problem with access to all resources using UK Access Management Federation login - this includes DISCOVER, ebooks, RefWorks, reading lists and other resources. 

We are seeking help to get this fixed urgently. 

Top DISCOVER searches from July

 These were the most popular searches on DISCOVER last month:

NewsBank special reports August 2021

NewsBank’s Special Reports are news articles, images, maps and other useful content grouped for convenience under specific topics and themes. They enable users to quickly locate information while helping them gain better insight into current global issues and events.

Following is a listing of ones that may be of particular interest at this time. 

August Topics
World Environment - National Water Quality Month
The Olympic Games - Summer 2020
Education Around the World
20th Anniversary of 9/11
World Health
World Economics

Additional featured Reports covering current issues and events
Mental Health
Space Exploration
Natural Disasters
Issues in the News
World Politics and Government 
Science and Health in the News

Each Special Report features current and retrospective coverage with new articles added daily. There are over 60 Reports to be sure the information you need is always available.

 

Special Reports are easily accessible from the left side bar on your online resource menu page, on search screens and the Other NewsBank Products link in full-text newspaper products.

 

This video shows you how to find Special Reports, what they are and how they can be used.

 

PebblePad alumni access

You can continue to use PebblePad after you graduate ("alumni access") but you will need to set this up straightaway, before you lose access to your University of Bedfordshire email. 

Full instructions on how to do this are available here.

ProQuest downtime 3am 25th July - 1pm 26th July

ProQuest have planned maintenace for this weekend and some resources will be unavilable.

Ebooks from Ebook Central - this includes any ebooks with http://ebookcentral.proquest.com in the URL

Databases on the ProQuest Platform - including British Nursing Database

ScienceDirect and Scopus access problem and alternative access routes

There is currently a problem accessing ScienceDirect and Scopus via the UK Access Management Federation route. 

However these alternative access routes are still working:

ScienceDirect

Scopus

The problem has been reported to the publisher and we hope it will be fixed soon.

E:Vision downtime Wednesday 7th July 12:00 pm – Monday 12th July 9:00 am

E:Vision is having a software update this week. This means that the service will be unavailable Wednesday 7^th July from 12:00 pm – Monday 12^th July at 9:00 am 

NewsBank special reports July 2021

NewsBank’s Special Reports are news articles, images, maps and other useful content grouped for convenience under specific topics and themes. They enable users to quickly locate information while helping them gain better insight into current global issues and events.

Following is a listing of ones that may be of particular interest at this time. 

July Topics
World Health - UV Safety Month
The Olympic Games - Summer 2020
Issues in the News - Cell Phone Courtesy Month
World Politics and Government
World Economics

Additional featured Reports covering current issues and events
Mental Health
Space Exploration
World Environment
Natural Disasters
Science and Health in the News

Each Special Report features current and retrospective coverage with new articles added daily.  There are over 60 Reports to be sure the information you need is always available.

 

Special Reports are easily accessible from the left side bar on your online resource menu page, on search screens and the Other NewsBank Products link in full-text newspaper products.

 

This video shows you how to find Special Reports, what they are and how they can be used. 

Library system downtime 1st July 2021 20.15-21.15

We are doing some work to update our library system, which means that the library catalogue and our self issue and return machines will be unavailable from 20.15 this evening for up to an hour. During this time you will be unable to issue, return or request books.