Thursday 28 November 2019

DISCOVER login problems - change your password

We've had a couple of reports of people getting this error message when logging into DISCOVER:














We don't know exactly why this is happening, but we have found out that resetting your password (at the UoB password site) fixes it.

Credo Reference update - problem fixed

Credo have apologised for the problem, which was a global outage and is now fixed. Please let us know if you have any further problems.


Credo Reference problems

We are currently having problems access Credo Reference, getting error messages like these:









This is happening in all browsers via all routes, so we do not have a workaround at the moment. We have reported this to Credo and hope that it will be fixed soon.

Thursday 14 November 2019

Password change web page (password.beds.ac.uk) upgrade, Monday 18th November am

We have been warned that the password change web page will be upgraded on the morning of Monday 18th November. This means that you may not be able to change your password during this time. Please plan to change your password before or after this at-risk period.


Monday 4 November 2019

Top DISCOVER searches in October

Here's what UoB was searching for on DISCOVER last month:


NewsBank special reports November 2019

NewsBank’s Special Reports are news articles, images, maps and other useful content grouped for convenience under specific topics and themes. They enable users to quickly locate information while helping them gain better insight into current global issues and events.

Following is a listing of ones that may be of particular interest at this time.

November Topics
Native American Indian Month
World Health - National Diabetes Month and Epilepsy Awareness Month
Military Family Appreciation Month
World Economics
World Politics and Government



Additional featured Reports covering current issues and events
World Environment
Mental Health
Issues in the News
U.S. Presidential Campaign - 2020
Natural Disasters
Science and Health in the News

Each Special Report features current and retrospective coverage with new articles added daily.  There are over 60 Reports to be sure the information you need is always available.

Special Reports are easily accessible from the left side bar on your online resource menu page, on search screens and the Other NewsBank Products link in full-text newspaper products.

This video shows you how to find Special Reports, what they are and how they can be used. 

https://www.newsbank.com/videos/learning-center/how-find-use-special-reports