Accessing newspaper articles from Discover - still having problems

We're still having trouble with the automatic linking to some of our newspaper content from Discover. It's not affecting all articles, but where it is, you get to an error message "Sorry. There are no articles that contain all the keywords you entered". If this happens to you, you can still get to the full text by following an alternative route. Go to NewsBank (you will have to choose between UK and World newspapers) and search for your article title from there. If the article is from the Financial Times, use this link.

The linking problem has been reported to our supplier and we hope it will be fixed soon.

Changes to Web of Science/Web of Knowledge, January 2014

The Web of Knowledge database is having a makeover in January, and will be rebranded as Web of Science.

The interface looks more minimalist compared to before but the same functionality is there. It has just been hidden behind the ‘More Settings’ section. Additional search fields can also be added thanks to the ‘Add Another Field’ tab.

The search results also have the same capabilities as previously - it just looks a bit different.

 

An interesting development is the addition of two types of trophy that has now been calculated:

1. Highly Cited Trophy – Where the paper is in the top 1% of citations for a subfield (see below)

2. Hot Trophy – Where the paper has been cited very quickly since publication:

 

The individual record to a record now has additional information. This includes a ‘Find in Google Scholar’ tab as part of the agreement Web of Science and Google Scholar have in place. Additionally, there is funding information when available and the newly introduced Keywords Plus the section allows you to select the fields for a new search if desired.

 

Lawtel - problem fixed

The problem with access to Lawtel has now been solved. Please let us know if there is a problem again!

Lawtel - no access

We are having a problem with access to the Lawtel database - we are pursuing this with our supplier and hope to have it back soon.

Problems getting to some NewsBank newspaper articles via DISCOVER

We're having trouble with the automatic linking to some of our newspaper content from Discover. It's not affecting all articles, but where it is, you get to an error message "The address you are trying to access is invalid" or "requester private data is incorrect". If this happens to you, you can still get to the full text by following an alternative route. Go to NewsBank (you will have to choose between UK and World newspapers) and search for your article title from there.

The linking problem has been reported to our supplier and we hope it will be fixed soon.

Scheduled maintenance on 17 Dec 2013 for Jisc Historic Books and Jisc Journal Archives

We've been warned of Scheduled maintenance on 17 Dec 2013 for Jisc Historic Books and JiscJournal Archives, which will be unavailable from 07:15-10:15 on Tuesday 17 December 2013.

UK Access Management Federation resources restored (including Dawsonera ebooks)

The problem with all resources which are logged into via the UK Access Management Federation, including Dawsonera ebooks, but also anything with "via UK Access Management Federation" in the link text, is now fixed.

Let us know if you continue to have problems.

UK Access Management Federation problem (especially Dawsonera ebooks)

We currently have a problem with all resources which are logged into via the UK Access Management Federation. This affects primarily Dawsonera ebooks, but also anything with "via UK Access Management Federation" in the link text. The problem is being worked on, and we'll let you know when it is resolved.

Wiley journals - back online

Wiley have announced that their e-journals are now working again - let us know if you have any continuing problems.

Cambridge University Press ejournal problems

Further to the problems with Wiley Journals today, Cambridge University Press have notified us that they are also experiencing problems with their website. This may affect any journal with journals.cambridge.org in the URL.

Wiley ejournals down again

Unfortunately our Wiley ejournals are unavailable again. 

All the e-journals we get from the publisher Wiley are currently unavailable - this includes all journals with wileyonlinelibrary.com in the url. This downtime was unexpected and we have no information yet on when the site will be available again

Wiley journals back online

Our Wiley ejournals are now available again.

Wiley journals - unscheduled downtime

All the e-journals we get from the publisher Wiley are currently unavailable - this includes all journals with wileyonlinelibrary.com in the url. This downtime was unexpected and we have no information yet on when the site will be available again.

UK Newspapers via Lexis Nexis - access problem and workaround

 

We're having intermittent problems accessing articles from UK Newspapers via Lexis Nexis - searching the database is OK, but when clicking on links to access articles we are sometimes getting this error message:

We have reported this to Lexis Nexis, and this is their reply:

This is currently a known issue and our engineers are currently working to resolve the issue. Their estimated time of resolution is on 16^th November.

As an interim measure, when students are on the search results list, at the top they will see an option to switch to Classic view. When they click the link the page will refresh to the old Lexis Library results format. They will be able to access the documents from that point.