Ebook Central problems update (“Sorry, your institution does not allow access to ProQuest Ebook Central from your current IP address”)

ProQuest have not completely solved this problem, but they have come up with a fix.

If you see the error “Sorry, your institution does not allow access to ProQuest Ebook Central from your current IP address”, it is because of a specific cookie on your device. If you go to https://ebookcentral.proquest.com/clearcookie/clearcookie.html, you can clear this cookie and should be able to proceed normally.

Ebook Central - “Sorry, your institution does not allow access to ProQuest Ebook Central from your current IP address.”

We are getting reports of users seeing this error message when trying to access ebooks from Ebook Central

We are waiting for ProQuest to fix this, in the meantime they suggest 

1. Clear your web browser history, cache and cookies
2. Try an incognito web browser window
3. Try an alternative web browser

 

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