MyEBSCOhost folder - 'Record Not Available' messages

EBSCO are currently investigating reports of a 'Record Not Available' message appearing in My EBSCOhost folders instead of the article. Initial research indicates this is affecting articles from the CINAHL database and EBSCO's engineering team is working to determine a resolution as soon as possible.

JSTOR login problems

JSTOR have reported intermittent site problems today, this may affect you accessing any ejournal with jstor.org in the URL.

British Library Secure Electronic Delivery - don't use Google Chrome

If you have requested a journal article via Document Supply, and it comes as a British Library Secure Electronic Delivery, please do not try to open it in Google Chrome - please use another browser such as IE or Firefox that will allow you open in Adobe Acrobat.

Web of Science maintenance Sunday 11th October

There will be a routine maintenance period for Web of Science on Sunday 11th October between 1pm and 4pm. There may be some disruption to logins to Web of Science during this period.

LinkSource problem fixed

We believe that the problem with LinkSource not opening correctly and giving a blank page is now fixed. If you do continue to have any problems, please let us know.

LinkSource problem

We are having problems with LinkSource, the service which redirects you from results in one database to the full text article in another. Instead of opening the LinkSource page, we're getting blank pages.

We think that the problem is something to do with the software we use to authenticate you as University of Bedfordshire students. We are looking for a solution, but in the meantime we suggest clearing your browser cookies and cache, and starting a fresh browser session. Alternatively, if you are on campus, delete the 0- and the .brum.beds.ac.uk from the address bar, until the address startes linksource.ebsco.com, and refresh. You should find the page loads correctly. In the last resort, you can use the library catalogue to find the journal title you want and browse through to the article that way.

EThOS user survey

EThOS, the British Library PhD thesis service, is running a user survey. The survey should take about 10 minutes to complete – and you can enter a prize draw to win a Kindle.