Library catalogue downtime and at-risk period Wednesday 13th October 12.00 am (midnight) to 12.00 pm (noon)

We are upgrading our library software tomorrow and there will be some unavoidable downtime. We are anticipating the system to be back up and running by 1.30 am, but if there are problems that period may be extended through the morning. 

While the system is down:

• the library catalogue will be unavailable, there will be no search, reservation or renewal options
• there will be no issuing or returning of books via self service or service desks
• some digital library resources will be unavailable (anything with a URL beginning 0-), as these use the library system to authenticate
• DISCOVER will continue to be accessible via the normal link but some links out to content may not work properly

Many digital library resources will remain accessible via an alternative login system, there is a list here.

Top DISCOVER searches last month

These were the popular searches in DISCOVER in September:

NewsBank special reports October 2021

NewsBank’s Special Reports are news articles, images, maps and other useful content grouped for convenience under specific topics and themes. They enable users to quickly locate information while helping them gain better insight into current global issues and events.

Following is a listing of ones that may be of particular interest at this time. 

October Topics
Space Exploration - World Space Week (10/4 - 10/10)
National Hispanic Heritage Month (9/15-10/15)
Black History Month - UK
Issues in the News - Global Diversity Awareness Month
Mental Health - Emotional Wellness Month
World Health

Additional featured Reports covering current issues and events
World Conflict and Unrest
World Environment
Natural Disasters
Education Around the World
World Economics
World Politics and Government 

Each Special Report features current and retrospective coverage with new articles added daily. They constitute a unique value to your users and are included with your NewsBank subscription. There are over 60 Reports to be sure the information you need is always available.

 

Special Reports are easily accessible from the left side bar on your online resource menu page, on search screens and the Other NewsBank Products link in full-text newspaper products.

 

This video shows you how to find Special Reports, what they are and how they can be used. 

https://www.newsbank.com/videos/learning-center/how-find-use-special-reports

                

DISCOVER problems fixed

We believe that the problems accessing DISCOVER are now resolved. If you continue to experience error messages, please try in another browser, or try clearing your cookies and cache. If problems persist after that, let us know.

DISCOVER errors

We are having problems with DISCOVER this morning, either failing to log in or if it does let you log in, timing out during a search. We have reported this to our provider and hope it will be fixed soon.

Login to library resources problem fixed

This morning's problem with logging into DISCOVER, ebooks and other library resources is now fixed. 

Please let us know if you continue to have any issues.

Problem with login to library resources - DISCOVER, ebooks, RefWorks, reading lists, etc

We are currently having a problem with access to all resources using UK Access Management Federation login - this includes DISCOVER, ebooks, RefWorks, reading lists and other resources.

We are seeking help to get this fixed urgently. There is alternative accesss to DISCOVER here, which will allow you to search but not to access any personalised folders.