DISCOVER - problem accessing Dawsonera ebooks

We are currently having a problem with the links from DISCOVER to our Dawsonera ebooks. When you click the link "An electronic book accessible through the World Wide Web; click for information", instead of seamlessly going through to the ebook, you are getting either a security error, or being taken to the Dawsonera homepage. If this happens to you, there are still ways to get to the ebook - you can go to the Dawsonera homepage and search for the ebook by title, or you can also search by title in the Library Catalogue, which is not affected by this problem. 

We are working with our supplier to resolve this issue as soon as possible.

Web of Knowledge Maintenance: Saturday 16 Feb 14.00 - Sunday 17 Feb 02.00. Intermittent access.

We've been warned that Web of Knowledge may not be available intermittently between 2pm on Saturday 16th February and 2am on Sunday 17th.

Refscan - new iPhone app from Web of Knowledge

INTRODUCING REFSCAN for iPhone
powered by Web of Knowledge^SM 
RefScan lets you scan a DOI, access the references' bibliographic information and times cited counts from Web of Knowledge. You can download it here.

Dawsonera ebooks and pdf readers other than Adobe

If you are using a pdf reader other than Adobe (if you have a Mac or are running Linux, for example) you will find that Dawsonera ebooks do not work properly. The Dawsonera FAQ page states:

The ebooks are presented as PDFs and read using Adobe Reader. We recommend the latest Version but Versions 7, 8 and 9 are fine.

If this affects you then the best thing to do is to get Adobe reader for your computer (it's free, and available for lots of operating systems).

Exam papers - problem solved

Good news - exam papers are available through the library catalogue again. Let us know if there are problems again.

Proxy errors update

If you get an error like this:

Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /link.asp.

Reason: Error reading from remote server

try clearing your browser's cache - if in Firefox, go to Tools and Clear Recent History, make sure Cache is ticked, and click Clear Now. The restart your browser. If you are still getting the same error, let us know.

Web of Knowledge v5.9 release - new features

Web of Knowledge v5.9 release   

The new release, which went live on Sunday, includes the following new features:

• Make searching easier with more descriptive error messages when no results are found, when too many results are found, and when searching is in progress
• Larger click-able targets in refine panel and full record
• Improved Institutional Registry Searching
• Make navigation easier particularly via touch pad (on laptop) or touch screen (on tablet such as iPad).

Full information on all the new upgrade features
View a short video
Online presentation of these and all recent enhancements