Tuesday, 24 October 2017

Dawsonera ebooks download - Adobe Digital Editions Switchover

Dawsonera have almost finished switching all their ebooks from .pdf files to .acsm (Adobe Digital Editions) files.


From the 1st November all Dawsonera content (both PDF’s & ePub’s) downloaded will be via an ACSM file which can be opened with Adobe Digital Editions and the Bluefire Reader;


Windows/Mac users can download Adobe Digital Editions (http://www.adobe.com/uk/solutions/ebook/digital-editions/download.html)


The Bluefire Reader (http://www.bluefirereader.com/bluefire-reader.html) is also available for iOS, Android and Windows. 





Friday, 20 October 2017

DISCOVER and Full Text Finder update

We believe that yesterday's problems getting to full text articles via DISCOVER and Full Text Finder are now fixed. However if you do continue to have any problems, please let us know.


Springer ejournals access back to normal

Springer have informed us that they were having website problems yesterday which are now fixed. If you have any more difficulty getting articles, please let us know.

Thursday, 19 October 2017

Springer ejournals access problems

We've noticed some problems accessing articles from Springer journals, where we are not getting access to items that we do have a subscription to. We have alerted the publisher and hope to have this resolved quickly.



















IEEE Xplore Maintenance - Friday, 21 October 2am - 5am

IEEE Xplore will be unavailable due to maintenance,  Friday, 21 October from 2am to 5am.


DISCOVER full text finder problems

There are currently problems within DISCOVER in getting access to the full text of some articles. You will get an error message if you click on green buttons within results which say "Access the Full Text"



Ebsco have been contacted about this problem. Other parts of DISCOVER are still working correctly, including access to the full text of articles from other sources.

Tuesday, 17 October 2017

Printing downtime Thursday 19th October from 7.00pm


The managed print system that controls all printing across the University will be offline  on Thursday 19th October from 7.00pm. The work being carried out is essential to allow continued and stable printing facilities under Windows 10.


The print system will be offline for approximately 4-5 hours and there will be no access to print during this time.


If you experience any difficulties printing on Friday 20th October please report these immediately to the customer helpdesk.