Monday 16 March 2015

Blocked accounts and DISCOVER

We get quite a few queries from people finding that they can't access DISCOVER or other digital library resources because their library accounts have been blocked. If you find yourself unable to log in to DISCOVER or other databases, it's probably one of two things:

  1. You have very overdue books (more than 5 weeks since the due date)
  2. You have more than £22 in fines on your account
If you log into your library account you'll be able to see exactly what you have on loan and when it's due back, and what you owe. There's more information on our policies and how to pay off your fines on our website.

If your account is clear, and you still can't log on to digital library resources, then let us know and we'll investigate further.

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