DISCOVER/Digital Library login problems off-campus

We still have reports of people getting this error, "Sorry, cannot locate your account". THIS DOES NOT MEAN THAT THERE IS ANYTHING WRONG WITH YOUR ACCOUNT.

We think that this is being caused by the autofill function in your browser (particularly Chrome) scrambling your login information.

You may need to turn off the auto fill option in your browser and try again:

•  Settings, show advanced settings, password and forms, uncheck auto-fill. (Chrome)

 If this doesn’t work please try a different browser  to see if that helps.

You may also need to clear your browser history, if you don't know how to do this check out http://www.wikihow.com/Clear-Your-Browser's-Cache.