We've had a lot of these problems reported over the last few weeks. You won't be able to login if you have very overdue books, but in many cases that isn't the problem and we think it’s something to do with your browser’s autofill function, scrambling the username and password before it gets to our server.
We’re suggesting that people try these things:
Turn off the auto fill option in the browser and try again:
Settings, show advanced settings, password and forms, uncheck auto-fill. (Chrome)
If this doesn't work please try a different browser to see if that helps. Chrome does seem to be a particular problem.
Otherwise you may need to clear the browser cache:
http://www.wikihow.com/Clear-Your-Browser's-Cache
You could also try to use Discover via this alternative link
We hope that helps – let us know if you are still problems.
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