Friday, 19 January 2018

Proxy errors

We've been getting reports of errors like this when accessing digital library materials:

Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /*****************/.
Reason: Error reading from remote server
Sometimes this is caused by cookies, so if this happens to you, the first thing you should do is try the link again in a fresh browser.  (Try using a private window (Firefox)/incognito window (Chrome), which doesn't use cookies)


If this still doesn't work for you, please let us know, and we will try to find a way for you to get the resource you need.

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