Proxy errors

We've been getting reports of errors like this when accessing digital library materials:

Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /*****************/.
Reason: Error reading from remote server

Sometimes this is caused by cookies, so if this happens to you, the first thing you should do is try the link again in a fresh browser.  (Try using a private window (Firefox)/incognito window (Chrome), which doesn't use cookies)

 

If this still doesn't work for you, please let us know, and we will try to find a way for you to get the resource you need.