Cite them right account creation problems

We are aware that some students have had problems creating their personal accounts on Cite them right online.

We have been following this up with the provider and it turns out that their system has a problem with passwords which have punctuation in them, so please don't include any when you set up your personal account. Once you have set a password, you should get a confirmation email which you have to accept before you can get into the account. Check your spam/junk folder if you don't see it. If all else fails, contact us via SID and we contact the supplier to get it sorted out.