XpertHR - login problems and workaround

We're having difficulties logging on to XpertHR this morning, and users are getting this error message after our login screen:

You do not have permission to access this resource. Please contact your Athens administrator.

However, if you go back and try a second time, you will find that you can access the database after all.  

We have reported this and hope to have it sorted out soon.

IEEE Xplore - access restored

We seem to have accessto the IEEE Xplore digital library articles again, although admin features are still disabled. Please let us know if you continue to have any trouble.

IEEE Xplore currently unavailable

The IEEE Xplore digital library is currently under maintenance, and is not accessible at the moment.

We will let you know when we get any more information.

Emerald journals downtime Friday 9th January, 11pm - 3am.

We've been warned of planned downtime for the Emerald ejournal platform on Friday 9th January, 11pm - 3am. During this maintenance window, Emerald ejournals will be unavailable for up to 2 hours. If you access the website during this time you will receive a 'connection timeout', or similar message, within your browser. 
This will only affect journals with www.emeraldinsight.com in the URL. 

"504 Gateway Timeout", "Proxy Error"

These are error messages that keep cropping up, and they both mean the same thing - a miscommunication between your browser and the page you're trying to access, probably caused by cookies in your browser. It happens you are using one of the links with "0-...brum.beds.ac.uk" in, which we use to present you to publisher sites as a University of Bedfordshire user. The only solution we've found is to clear the cache and cookies in your browser (how to do this varies depending which browser you are using) and start again.

Pearson ebooks on Dawsonera - read online only

The publisher Pearson has changed its position on the use of its ebooks on Dawsonera. As of Monday 12 January, Pearson ebooks will only be available to read online, not to download to your device. If the ebook you are using is affected, you will see a message like this:

This change is not something that we are able to control. However, it only affects around 180 ebooks out of the over 6000 we have accessible on Dawsonera.

SiD Online, the PAD enquiry centre, Tell Us downtime Friday 2 January – Sunday 4 January 2015

A number of systems including SiD Online, the PAD enquiry centre, and Tell Us will be unavailable from Friday 2 January – Sunday 4 January 2015, with Monday 5 January being considered minimally at risk.