Changes to the Document supply service for final year undergraduates, postgraduates and staff

The British Library (BL) is changing the way it delivers digital documents as a part of its improved Document Supply service. That includes benefits for University of Bedfordshire staff and students.

From 23 November 2015  all University of Bedfordshire staff and students eligible for our Document Supply services will no longer need to use File Open. 

Instead a new service - BL On Demand - will offer University of Bedfordshire staff and students the opportunity to receive digital documents on any device with internet connectivity.

Main benefit: you will no longer need File Open so you are no longer restricted to one machine to collect your requested items. 

To qualify for this service eligible staff and students will need to create their own BL On Demand account using their University of Bedfordshire email address,  at this link:

https://register.bl.uk/Ui/RegOnline.aspx?ServiceId=3

University of Bedfordshire staff and students will use this account to receive their requests only - do not use it to place requests, this should be done via the Learning Resources website as before.

If anyone at the University of Bedfordshire uses this account to make a request they will be personally liable for the costs (and will have to pay up front). The University will not refund them for this action. Current costs are

£5.25               Standard electronic delivery of a born digital copy

£10.50             Standard electronic delivery of a copy from print

Eligible University of Bedfordshire BL On Demand customers request items via the forms available on this web page.

The requests are processed (and monitored) by Learning Resources, and BL will deliver requests directly to your University email account.

Learning Resources staff will be available by appointment at Luton LRC and Bedford Campus Library  from 23 November 2015 or on a drop in basis at Luton LRC and Bedford Campus Library 11 – 12 Monday – Friday 23 – 27 November, to help you set up your BL On Demand account and talk you through the process.