Thursday, 14 June 2018

SpringerNature journals error message and workaround

We currently have a problem with journals on the SpringerNature platform (link.springer.com):













This is essentially the same problem as the Proxy errors we have been experiencing for a while with Wiley, Emerald, Taylor & Francis and IEEE journals.

We have rewritten the links from the library catalogue to avoid the problem but you may still see the problem when trying to access journal articles from DISCOVER. If this happens we suggest running a Journal title search in the library catalogue:















If you are on campus, you can choose the on campus link, otherwise choose via UK Access Management Federation:





and login to the UoB login screen with your usual UoB username and password:












You'll then be on the journal homepage and can use browse or search to find the article from your Discover results:




If you still struggle to access the article, please let us know and we will help you.

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